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Consumer Protection lawyers in Sri Lanka

“I paid for something that was faulty or never delivered.”

The Consumer Affairs Authority Act protects buyers of goods and services. A lawyer can help you complain to the Authority or claim a refund and damages in court.

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Questions people ask

Where do I complain about a defective product?

You can lodge a complaint with the Consumer Affairs Authority, which can order a refund or replacement.

Does this apply to online purchases?

Yes. Sellers who trade with consumers in Sri Lanka must meet the same standards.